Awards for Fairhaven Woodland and Water Garden
VistEngland VAQAS
Additional information on this classification scheme is available from VisitEngland.
Green Tourism Gold Award
Excellence in environmental practice
Additional information on this classification scheme is available from Green Tourism Business Scheme.
EDP Tourism in Norfolk Awards
The EDP Tourism in Norfolk Awards attract entries from all tourism sectors and are seen as being amongst the most prestigious recognition that a business can receive. Tourism is enormously important to Norfolk, and its continued success is due to the people who work so hard throughout the year. The awards provide an opportunity to celebrate that success and also to recognise those who have achieved the very highest standards.
Additional information on this classification scheme is available from EDP.
Norfolk Tourist Attractions Association member
Member of the Norfolk Tourist Attractions Association, a group which exist to promote their member attractions with conditions of membership including participation in a code of practice similar to the VisitBritain code of practice.
Additional information on this classification scheme is available from Norfolk Tourist Attractions Association.
Broads Quality Charter Silver
Participating eating establishments are annually quality checked by independent assessors, Quality in Tourism. Establishments gaining 70% plus are awarded Silver. 80% plus Gold. The Broads Authority started the Quality Charter scheme back in 2001 with just a handful of establishments. Today, there's a fine range to choose from and each year standards get higher.
Additional information on this classification scheme is available from Broads Authority.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Designated parking for guests with disabilities
- Within 50 metres approx. of entrance
- The surface of the car park and pathway leading to entrance:
- is gravel
- Drop-off point for guests outside entrance
- The route from the parking area to the entrance:
- Has a ramp
Entrance
- Ramp to entrance
- Handrail by ramp
- Entrance is well lit
Public Areas
- Level access (no steps/thresholds) or access by ramp or lift:
- From the entrance to reception / ticket area
- To a specially adapted public toilet suitable for wheelchair users
- To the gift shop
- Good contrast between the floor and walls
- Contrast markings on clear surfaces such as glass doors
- Baby changing facilities
- Visitor information available in large print (14pt and over)
- Visitor information available in audio format
- Hearing loop installed in public areas
Food
- Level access (no steps/thresholds) or access by ramp or lift to cafeteria
- Good contrast between the floor and walls
- Menus available in large print (14pt and over)
- Restaurant / cafe provide meals for visitors with special dietary requirements:
- Sugar free (diabetic)
- Gluten free (coeliacs)
- Lactose free (dairy free)
- Vegetarian
- Vegan
- Seating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
- High chairs for children
- Children's menu
General
- Hearing loop system
- Seating available for visitors with limited mobility
- Clear signage
- Effective lighting for visually impaired visitors
- Good colour/tonal contrast for visually impaired visitors
- Wheelchairs provided
- Free
- Routes/pathways suitable for wheelchair users or visitors with limited mobility
- Displays at suitable height for wheelchair users / children
- Audible alarm system
Notes
Full access by wheelchair to all facilities, including gardens. Mobility scooters advised, hire available please ask for more details. Hearing loop-in facilities and some Braille information points in garden.